Client Service Specialist

POSITION PURPOSE AND SCOPE

Our Client Service Specialists are responsible for providing direct service to  citizens seeking assistance with a variety of transactions including:

• Vehicle/vessel registration and titling
• Driver’s licensing
• Business tax receipts and tangible tax payments
• Property tax payments
• Hunting and fishing licenses

ESSENTIAL FUNCTIONS:

• Processing a variety of transactions, as indicated above, for in-person, online and mail clients.
• Performing cashiering functions to ensure accurate posting of payments and accurate balancing of daily cash till.
• Performing clerical tasks, including data entry, photocopying, faxing, inventory of supplies and preparation of correspondence and/or reports.
• Performing driving tests and VIN checks.

Qualifications/Skills:

• A minimum of 60 college credits are required. Your application will NOT be considered if you do not meet this requirement
• Previous customer service experience.
• Strong communication skills, both verbal and written.
• Patient and empathetic attitude.Strong time management and organizational skills.
• Familiarity with various computer programs and ability to adapt to new programs.

We work full-time hours, Monday through Friday from 8 am to 5 pm, and employees participate in a rich array of benefits including medical, dental, vision, and life insurance, generous paid time off and an employer-paid pension plan.

If this sounds like the right job for you, please apply by January 31!